Customer Satisfaction and Swift Shipping
At Dandutee, we hold your satisfaction in high regard, striving to ensure prompt and efficient order delivery. Rest assured, all orders are meticulously processed and shipped within 1 to 3 business days for 2D printed items, and within 2 to 4 business days for 3D printed items, immediately following payment confirmation.
Anticipate an estimated standard shipping duration of 4-6 business days for 2D printed items and 7-10 business days for 3D printed items.
For those seeking an even quicker delivery, consider opting for our fast shipping services, which can expedite shipping by 1-2 days. While we work diligently to ensure timely delivery, certain circumstances – often linked to local postal services – may lead to occasional delays or disruptions.
In the event that you haven’t received your order within a span of 4 weeks from the shipment date, our standard practice entails launching an investigation into the matter. Rest assured, your concerns will be addressed with the utmost dedication.
For efficient communication and prompt issue resolution, we encourage you to reach out to us through our dedicated contact page. By doing so, you enable us to swiftly and effectively address any challenges you may encounter. Our commitment remains unwavering: your satisfaction is our paramount priority.